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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackson Hanks

October 7, 2026

5  out of  5
rating by Jackson Hanks
"Ashley is always a great help with anything we need. She always has an upbeat friendly personality."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Hoover. "
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keiff smith

October 6, 2026

5  out of  5
rating by keiff smith
"Ashley was very helpful"
We responded:
"Hi keiff, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hoover.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Eric O King "
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Dr. Dora Weston

October 6, 2026

5  out of  5
rating by Dr. Dora Weston
"Ashley Hale was so Awesome very Patient Thanks for all do Going Above and Beyond for Us All"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Eric O King’s team. "
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Taylor Myers

October 1, 2026

5  out of  5
rating by Taylor Myers
"Ashley Hale helped me this morning after I got up and realized I didn’t have insurance on my 26’ Bronco Sport. I explained my situation to her and she immediately put me on my own policy without any hassle. She was extremely kind, caring, and understanding while informing me of my new policy. Now I can drive easy knowing Ashley got me covered!! Thank you :)"
We responded:
"Taylor, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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James KItt

September 28, 2026

5  out of  5
rating by James KItt
"Very compassionate about my dilemma and walked me thru very step until my issue was resolved. Would definitely recommend
Ashley Hale"
We responded:
"Glad you were able to get your question answered Mr. Kitt."
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Jamaal Freeman

September 25, 2026

5  out of  5
rating by Jamaal Freeman
"I really enjoyed the services from Ashley Hale.She was nice,polite,and very respectful to a brother,such as myself.Her professionalism is above average,and she should be one of the top agents at StateFarm!"
We responded:
"Thanks so much for the fantastic rating, Jamaal! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Angie Washington

September 23, 2026

5  out of  5
rating by Angie Washington
"Ashley thank you so much!!
It was truly wonderful talking with you. If you are in need of excellent service n a few great laughs, please reach out to Ms. Ashley with State Farm!!
Thank you 😊"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Eric O King’s team. "
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Blessed mommy That’s me

September 23, 2026

5  out of  5
rating by Blessed mommy That’s me
"Wonderful agent and extremely helpful and friendly staff all around. Ashley Hale provides above and beyond customer service and is so friendly and welcoming and every time I’ve had to contact my agents office, I’ve received such professional and welcoming support and have only ever had pleasant experiences. I was able to add things to my policy quickly and have been able to rely on Eric and his staff for all my needs and the friendly professional atmosphere is so evident and I wanted to especially commend Ashley for her kindness and professionalism and express my gratitude for her help ! She’s so incredibly friendly and super helpful ! She takes time to address everything , is honest, sincere , hard working and dedicated ! Thank you Ashley !! And also wanted to leave feedback for Brittney , as well ! She’s another great asset to the team and has always been super friendly and helpful as well ! Both of these women have handled some of my calls on multiple occasions and are ALWAYS exhibiting the utmost in appropriate and diligent customer care , making customers feel like their needs matter and it’s a wonderful experience every time I’ve spoken with them. Eric is a diligent agent with a wonderful team. This office handles everything immediately and has made my entire experience with State Farm a pleasant one. Highly recommended agent and staff ! Please consider this agent ! It’s evident that this entire staff is operating with excellent customer care in mind ! Thank You guys ! Sorry I’ve not been able to mention everyone, as each of you are so kind and helpful ! God bless you all"
We responded:
"Blessed, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hoover insurance team! - Your State Farm Agent, Eric O King "
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Bradford Simms

September 14, 2026

5  out of  5
rating by Bradford Simms
"Ashley is a treasure. Best insurance call ever"
We responded:
"Bradford, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Ashley Hudson

September 12, 2026

5  out of  5
rating by Ashley Hudson
"Ms.Ashley was very kind friendly and helpful"
We responded:
"Ashley, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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William Daniel

September 9, 2026

5  out of  5
rating by William Daniel
"Saved 50% by switching from allstate, Friendly and respectful individuals who treat a customer like a friend"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hoover insurance team. "
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Shamshuddin Ajani

February 8, 2026

5  out of  5
rating by Shamshuddin Ajani
"Excellent customer service, Ashley in particular was polite, professional and knew her work very well.Great work"
We responded:
"Shamshuddin, thank you for your wonderful review of State Farm Agent Eric O King’s Team! Shamshuddin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Eric O King’s Team! "
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LaMesio Washington

February 1, 2026

5  out of  5
rating by LaMesio Washington
"My experience with the office of Eric King has been nothing but good…Great service and always willing to go that extra mile for me…Ashley Halle was nothing but a blessing and help while I was part of the State Farm family…"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Eric O King’s Team. "
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Temeshia Davis

January 12, 2026

5  out of  5
rating by Temeshia Davis
"Omg Ashley Hale was sooo amazing. I told her I felt like I was paying to much for auto insurance with the purchase of my new 2025 Kia K4. So we talked great conversation on and off subject, she understood where I was coming from and she exsecuted and got the job done and giving me quote EVER!! I thank and also thank State Farm for hiring a person with great expertise when it comes to insurance Kuddos to Ashley Hale from State Farm!!"
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Tunisia Billingsley

September 25, 2025

5  out of  5
rating by Tunisia Billingsley
"Ashley Hale was extremely knowledgeable and made the entire insurance purchasing experience smooth and enjoyable."
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Sheryl Coffel

April 21, 2025

5  out of  5
rating by Sheryl Coffel
"Ashley was great! Even when I told her there was no way she could be cheaper than my current insurance. They were, I switched!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Ashley was able to help you find a better insurance option. It's always our goal to provide excellent service and savings for our clients. If you have any questions or need further assistance, don’t hesitate to reach out. Welcome aboard!"
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Mohamad Ighneim

October 29, 2024

5  out of  5
rating by Mohamad Ighneim
"Ashley the best
Very helpful and understanding of the situation as she talked me into downloading an app to get my ten percent, great, smart

I advise you to work with them
Thank you all"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to assist you and provide a positive experience. Your recommendation means a lot to us, and we appreciate your feedback. If you need any further assistance or have more questions in the future, feel free to reach out. Have a great day!"
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William Champion

October 24, 2024

5  out of  5
rating by William Champion
"Ashley Hale was so helpful in getting me covered on my insurance Highly Recommended"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Ashley was able to help you with your insurance needs. We’re always here to help!"
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Brandon Hale

October 22, 2024

5  out of  5
rating by Brandon Hale
"Beyond satisfied with my experience. If you need better rates and someone knowledgeable with what they're talking about, this is the place. Ask to speak with Ashley! Cut my premium by over 30% from my previous carrier. They not going to try and push sales on you, talking with them is easy and no pressure. I appreciate y'all!"
We responded:
"Hey Brandon,

Thank you so much for your fantastic review! We’re thrilled to hear that you had a positive experience with us, and we truly appreciate your kind words about Ashley. Our goal is to provide knowledgeable service without the pressure, so it’s wonderful to know that we met your expectations.

We're glad we could help you save on your premium! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!

Eric O. King, Agent"
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Terrence Adams

October 21, 2024

5  out of  5
rating by Terrence Adams
"Ashley was awesome! She went above and beyond to help with my needs. I couldn't ask for better service and care!"
We responded:
"Thanks for the positive feedback Mr. Adams. Glad to see Ashley was able to help you get everything finalized. Welcome to the Farm!"
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Tim Bryant

June 17, 2024

5  out of  5
rating by Tim Bryant
"Staff is very friendly and helpful. I would highly recommend!"
We responded:
"Mr. Bryant, I greatly appreciate you taking the time out to give us a review. I am glad my team was able to help you."
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Treva Radford

April 24, 2024

4  out of  5
rating by Treva Radford
"Customer service was always very good but the rates continually rose without accident or tickets. I found an insurance with more pay out for less money. The move saved me just under 100.00 a month. Almost 1200.00 for the year. That makes a difference in my everyday life. We had a good run. Thanks State Farm!"
We responded:
"Thank you for the review Ms. Radford. We are always here to help. Unfortunately, due to inflation effecting the costs of parts and labor there was a State wide increase in premium for all insurers. "
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Jon

April 19, 2024

5  out of  5
rating by Jon
"I love this office and the staff is wonderful! Someone named Jasmine helped me over the phone with everything i needed and kept me smiling happy while doing it! Well done 👍🏾"
We responded:
"Thanks for the kind words Jon. We really appreciate your business."
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Clantoria Phillips

April 18, 2024

5  out of  5
rating by Clantoria Phillips
"Jasmine was very professional and detailed about the plans available for myself and my family. 10/10 highly recommend speaking with her!"
We responded:
"Thank you for contacting Eric O. King State Farm Insurance. I am glad Jasmine was able to help you and answer all of your questions. Feel free to contact us anytime."
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Corrigan Murray

April 18, 2024

5  out of  5
rating by Corrigan Murray
"Jasmine was very helpful and kind over the phone. She explained everything in detail and made sure I understood everything. Thank you!"
We responded:
"Thank you for taking time out to give Jasmine a review."